Also see our Psychometric Tests page for alternative services.
What is 360º feedback?
360-degree surveys are a powerful tool for creating awareness of an individual's performance with a '360-degree' view from the eyes of those in their workplace. Collecting the views of seniors, subordinates and colleagues contrasts with the outdated and comparatively shallow process of an appraisal only from a manager's perspective. Performance is measured against a range of key criteria to identify strengths and areas for development, which can be worked on in training workshops, coaching sessions or on the job.
360-degree feedback improves staff performance by acting as a virtual blind-spot mirror, with new insights into working relationships revealed. Many organisations advocate confidentiality for direct report and peer reviewers in the feedback process, giving reviewers the confidence to provide honest feedback. Because 360 measures behaviours rather than personality traits, it is a pragmatic way to improve results for not only the individual but also those they regularly work with, having an impact on the organisation's bottom line.
A simple 360 solution which follows best practice guidelines, is well-planned and has a robust process will ensure the buy-in of senior managers. We can ensure maximum impact by incorporating 360-degree feedback into a development cycle, with a workshop or coaching programme or at minimum one-to-one feedback sessions where action plans are created and measurable goals set.
Who is 360º feedback suitable for?
360-degree surveys are useful for any employee regularly interacting with their colleagues, as it allows them to gain valuable insight into the impact of their performance on others. It is particularly recommended for management training and leadership development, as managers and leaders are able to get a well rounded view of their behaviour from the perspective of a group of peers, a group of direct reports and their manager. Feedback can be effective for new leaders as well as those at mid of senior level.
What are the benefits of choosing 360º feedback with LCP and Engauge?
LCP can partner with Engauge to include 360-degree feedback in your training or development programme. Engauge can provide readymade and bespoke reporting, with reports always designed to offer clear insight without information overload. You can also choose to re-measure after 12 or 18 months, in order for individuals to track progress in light of training development programmes taken.
Those giving feedback must feel confident that their views are confidential - using a third-party provider is the only way to give this sort of guarantee, with the supplier protecting reviewer anonymity.
You can opt for a standard package which includes a range of competency frameworks, flexible processes, tailored rating scales, variations on question elements, choice of report styles and flexibility in formats. Alternatively you could choose a tailor-made solution which could add the benefits of your own competency framework, URL, branding on the literature and online tool. If you would like a sample report or more information of how this would work and how much it would cost, email enquiries@lcp.org.uk.
LCP can provide psychometric testing as part of our leadership development and management training service. Don't hesitate to call 01274 590232 or email enquiries@lcp.org.uk for more information. Also see our Psychometric Tests page and Emotional and Social Competency Inventory, a 360 tool.