‘Handling difficult conversations at work’ – new report available from LCP
Today we’ve published a report – ‘Handling difficult conversations at work’ – which brings together the results of our 2012 survey of over 100 managers and HR professionals. This report also includes practical guidelines for managers to follow when preparing for difficult conversations and handling difficult reactions, drawing on the advice of 13 learning and development professionals who kindly contributed.
We’d like to sincerely thank everyone who took the time to complete our survey – we’ve picked three respondents at random who have won a telephone leadership coaching session with our managing partner Claire Walsh and will be notified by email today.
What follows is a summary of the results – simply enter your email address here if you would like a free copy of the full survey results and guide for managers (you can download the two-page executive summary here (PDF)).

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LCP’s Caption Competition: Difficult situations
- £5 Amazon vouchers for the winner!
This month’s newsletter looks into how to handle difficult conversations at work, such as discussing performance or personal conduct – sign up for your copy. We have also published a handbook on this subject, to help line managers resolve problems early before more formal measures are required – simply email enquiries@lcp.org.uk for a copy, putting ‘difficult conversations’ in the subject line, or read the two-page executive summary here.
In line with this, our caption competition theme is difficult situations at work - good luck!
We’ll pick our favourite on Friday 9th of March- just check back here or follow LCP’s Natasha or Claire on Twitter to hear the results. Thanks to J i J y for the image.

In this post Nicole Humphreys from Sussex based firm Acumen Business Law discusses the ins and outs of the upcoming changes to employment tribunals and unfair dismissal claims. Also see our past blog for a list of dates of all 2012 employment law changes.
Nicole is an Employment Solicitor specialising in all areas of employment law and working with both employers and employees. Her approach is tactical and methodical providing practical solutions and best advice within the boundaries of employment law legislation.

There are always changes in the world of employment law and 2012 is no exception! The usual increases (or the occasional decrease) in the statutory limits. The National Minimum Wage up to £6.08 in 2011, the cap for unfair dismissal rises from £68,400 to £72,300 in February 2012.
But there’s a bigger shakeup going on in addition to the usual inflation changes. The Coalition Government’s commitment to review employment law has resulted in a consultation and the results are now in. So, what’s new? Continue reading →
This week we’re pleased to welcome guest blogger John Thacker, discussing how you can grow your leadership skills and capability. John is a director of Sussex based Clark Brownscombe Limited, Chartered Accountants. He has worked for a number of accountancy firms, including KPMG, and has very wide experience of businesses of all sizes.
John is passionate about helping people and organisations develop and realise their potential.
Level 5 Leadership
Many of you will have read Good to Great, Jim Collins’ study of the key determinants for turning a good company into a great one.
I have to confess it’s my favourite business book. And although it is a study of large companies, I believe the principles in it apply to organisations of all sizes and to us as individuals. Continue reading →
The pet names debate – are they appropriate at work?

Brighton resident Jo Walter’s letter to the local bus company has caused a stir in the past couple of weeks; Jo expressed that she disliked the use of pet names by bus drivers, and the company responded decisively by asking its drivers to avoid such terms – causing much controversy and debate in the local and then national media. Continue reading →
Posted in Brighton, Human Resources (HR), News
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Tagged #dontcallmebabe, brighton, brighton bus pet names, brighton buses, diversity, diversity training, jo walters, pet names at work, pet names policy, professional conduct, professionality at work
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Earlier today we published a blog offering guidance to employers on staff leave over this year’s extra bank holiday for the Queen’s Diamond Jubilee. With this event and many employees looking ahead to organise their holidays for the year, this guest blog from Ann Reed offers some practical advice to ensure scheduling mishaps are avoided.
Ann is a writer and human resources professional who spends her days devising new innovative strategies for attendance tracking and leave scheduling.
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Do we need to allow staff the Diamond Jubilee bank holiday off work?

Also see today’s guest blog post – Tips for avoiding employee holiday scheduling issues
The Diamond Jubilee takes place this year, marking 60 years of The Queen’s reign. This year the early May Bank Holiday will be moved back to Monday the 4th of June, joining an additional bank holiday for the Jubilee on Tuesday the 5th to make a long weekend. Schools in England and Wales will be able to close on these bank holidays.
Organising their leave for the months ahead, some employees may want to know if they will be given the Tuesday bank holiday off and whether they will be paid.
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Why Michael Gove’s plans to overhaul the ICT curriculum are a welcome move

The ICT curriculum in schools has been under scrutiny in the past few weeks, with Michael Gove declaring last month that it is presently a ‘mess’ and in need of some radical revamping. He warned that for teachers and industry leaders the current curriculum is ‘off-putting, demotivating and dull’.
ICT is presently compulsory but this may change following the government’s curriculum review. Gove proposed that computer science GCSEs could be included as part of the Government’s flagship English Baccalaureate, with students focusing on areas such as programming and coding (see the full Independent newspaper report here).
Brian Lightman, general secretary of the Association of School and College Leaders (ASCL), did express concern that the timescale for changes is unrealistic and that ‘school leaders are becoming increasingly frustrated by the stream of contradictory and seemingly ad hoc announcement about the curriculum and qualifications’.
Whilst Gove’s focus on coding was criticised by many, the solution could be a more adaptable ICT curriculum, with teachers encouraged to teach lessons on a wide range areas – such as web design or programming – according to their own specialisms. Rather than a ‘slap in the face for ICT teachers’, as Chris Keates general secretary of the NASUWT teachers’ union fears, such changes could have the potential to empower teachers.
What do you think? We’re interested to hear how HE professionals feel about the proposed changes.
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