Coaching Scenarios

We’ve written these coaching examples to demonstrate difficult workplace situations where executive coaching would be an appropriate solution to improve performance. See our main business Coaching Scenarios page for samples #1 and #2, as well as related information on our coaching versus mentoring blog post as well as business coaching and psychometric testing pages.

Coaching Scenario 3
Neil is friendly, highly motivated and enjoys leading his large team in a busy customer services environment. However, when under pressure his communication with his team can deteriorate as he becomes too directive and impatient.

Neil’s manager has observed his communication style and the difficulties it causes within the team and recommends working with a coach to examine how Neil can find alternative ways of dealing with this pressure.

Neil and his manager decide that working with a business coach can help him to identify how to better manage his responses to pressurised situations so that team communications improve.

Coaching Scenario 4
Annabel is a successful line manager who doesn’t feel she is getting enough respect from her peers when sharing her opinions. This is making her lose confidence and feel uncomfortable in her peer group’s monthly meetings.

Annabel’s manager feels Annabel’s lack of confidence is inhibiting her and her contribution to the meetings and sees that her failure to express opinions with colleagues is making her feel unconfident and demotivated. The manager and Annabel know something needs to change.

Annabel and her manager consider how some time with a business coach could pinpoint the problems in her communication style and identify how to improve her influence. This would improve Annabel’s confidence and performance as well as having a knock on effect on those she works with.

Coaching Scenario 5
Kavita is a successful and highly experienced leader, who has been working in her company for over 20 years. Over the years she has become very knowledgeable and has established a reputation as the ‘go to’ person for solving many problems. However, this amount of experience has lead to an increasing sense of irritation when certain problems arise, with Kavita upsetting colleagues and becoming known as unapproachable and impatient.

Kavita knows she has built a reputation as a perfectionist for her own work and that of others. She has noticed colleagues treating her differently and knows she is stressed, but finds it difficult to admit there is a problem after many years of blemish free achievement.

Kavita asks her manager if she could work with a business coach to help her get some issues off her chest, identify how to handle the pressure and manage her reactions to others.

Coaching Scenario 6
Will is a new manager who has just been promoted in the team he was a member of. After three months in the role he is having difficulties establishing his authority within the team as they still see him as a team member rather than a team leader. Will has discussed these difficulties with his own manager and has asked for some help to make transition to being a manager.

Will’s manager suggests working with a business coach and some psychometric tools to help raise his self-awareness and prepare a development plan to help him make the transition more effectively.

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