Psychometrics: Thomas Kilmann Conflict Mode Instrument

 TKI_psychometric_testingLCP’s consultants can use the insightful TKI psychometric tools to integrate leadership, communication and conflict management skills into a broad range of training and development programmes. To enquire about pricing or how this could fit into a broader coaching or training strategy call 01273 590232 or email

Also see Myers Briggs Type Indicator® (MBTI® and other Psychometric Testing services.

What is the Thomas Kilmann Conflict Mode Instrument (TKI)?

The Thomas Kilmann Conflict Mode Instrument is a simple tool which looks at the style an individual takes when working in conflict situations, measuring an individual’s behaviour in terms of competitiveness and co-operation (MBTI®) can also help resolve issues of conflict within a team). It promotes self-awareness in allowing people to identify their ‘natural’ reaction and looking at how different styles can be used to deal with different types of conflict. It can help ensure conflict lead to positive results in the future, promote effective team working and improve critical decision making.

This insightful conflict resolution tool could be used standalone or as part of a broader development programme. It involves a simple questionnaire which can be taken online; over the Internet or by email.

What are the strengths of the Thomas Kilmann Conflict Mode Instrument (TKI)?

  • Quick to both administer and interpret; around 15 minutes to answer the questions and 1 hour for a trainer to interpret the responses
  • Well-established tool available in English, French and Spanish
  • Can be taken online

How could the Thomas Kilmann Conflict Mode Instrument (TKI) be applied?

TKI reporting has a range of training and development applications, in a corporate context these could include:

  • Conflict management
  • Effective critical decision making
  • Communication and interpersonal skills development
  • Line manager and executive coaching
  • Team development

Who is TKI suitable for?

The TKI instrument is suitable for all employees up to board level. Its simplicity can allow it to be incorporated into a wide range of training programmes when focusing on conflict or decision making. Whilst being highly effective in enhancing interpersonal skills and group dynamics, it can also be used to focus upon an individual in one-to-one coaching sessions.

Who is OPP?

OPP Ltd is an international business psychology consultancy that offers leading personality assessment tools, including the MBTI Step I™, MBTI Step II™ instruments, 16PF®, CPI ®, FIRO-B® and TKI™ instruments. OPP Ltd’s consultants use psychometric and ability tools as the basis for team building, selection, skills and performance assessment, and conflict resolution, to unlock the true potential of your workforce. ® OPP is a registered trade mark of OPP Ltd. The TKI logo is a trademark of CPP, Inc.

LCP can provide psychometric testing as part of our leadership development and management training services. We can also provide bespoke learning and development consultancy. Don’t hesitate to call 01273 590232 or email for more information.